Bedroq 365
We do our job.
So you can do yours.
Bedroq 365 is a fully managed IT partnership built to support and enhance your business strategy, striking a balance between reliable foundations and innovative thinking. One point of contact, one service, built to scale with you through organic growth, acquisition, or scaling back when you need to.
Whatever shape your growth takes, Bedroq 365 takes the technology off your plate, so your team can focus on what they do best.
One dedicated team, accountable for your whole IT estate.
Many organisations end up with a different service provider for parts of their IT estate: one for identity and devices, another for backup and security, each come with its own service manager, project team, and management burden. Nobody is accountable for how the pieces fit together.
Bedroq 365 can provide one contract and a single point of contact, reducing your management overhead. We support multiple FCA-regulated organisations, where compliance is a critical factor, so every control we put in place is built to produce the evidence your auditors and regulators need.
One team. One point of contact. One outcome.
Here's a short video to explain more:
Compliant in principle.Undocumented in practice.
Managing millions or billions in assets leaves no room for IT friction slowing down the business. Furthermore, regulatory exposure is set by what you manage, not by the size of your IT team.
A FCA supervisory visit, a client due diligence questionnaire ahead of a new mandate, a cyber insurance renewal, or an ISO surveillance audit: each one asks the same underlying question. Not “are you secure,” but “can you prove it.” Can you produce a current joiners, movers, and leavers log? Can you show when access permissions were last reviewed? Can you evidence that a leaver’s account was disabled within the agreed window? Without someone actively maintaining that record, the honest answer is often “not readily,” and that reads as “no” an auditor.
That gap is rarely about capability. It’s that compliance teams may not have a technical security background, and that’s exactly where Bedroq comes in, working alongside your team to close that gap and give you full visibility of your estate.
Bedroq 365 User Support.The foundation you build on.
Bedroq 365 User Support takes care of everything: from physical set up and user-friendly reporting dashboards, to proactive monitoring of your systems and 24/7 expert support. Designed to be built on and flexible enough to adapt as your needs grow.
- Set up. Solid, secure foundations: access and permissions, self-service passwords, security configuration, email, calendaring and Teams, and mobile device management.
- Management. Proactive monitoring: event prevention, security monitoring, patching and updates, and administration of your applications.
- Support. Expertise on hand, 24/7: an engineer-led service desk, support with Microsoft 365 and your other software, installation of new software, and device configuration.
- Reporting. Management dashboards: user adoption and on boarding, licence investment and utilisation, quarterly reviews of investment, cyber security, and quality of service, and full visibility of assets, licences, and performance.
Your direction may change.Our commitment doesn't.
Bedroq is a partner that will scale alongside you, enabling you to add to your core service as your business grows, whether that’s organic growth, acquisition, or even scaling back when required.
- Proactive Deskside Support. Scheduled on-site engineer time for organisations that require a physical presence, not only remote support. Setup includes a site survey and induction, with frequency agreed to your requirements.
- Hardware as a Service. Laptops, desktops, docks and screens, procured, configured, patched and refreshed by Bedroq. No capital expenditure, no ageing fleet, and no assets left unmanaged on your balance sheet.
- Hosted Desktop. A secure virtual desktop from Bedroq’s data centres or Microsoft Azure, giving every user the same environment on any device, from any location, without a VPN.
- Microsoft 365 Backup. Independent backup of your Microsoft 365 data. Microsoft does not guarantee recovery from deletion, ransomware, or malicious insider activity; Bedroq does, with regular test restores, limiting exposure to minutes, not weeks.
- Security Bundles, S1 to S3. Layered protection scaled to your risk appetite, from email and endpoint security through to a fully monitored SIEM service with pre-approved containment actions, giving you a defensible security posture for your board, insurer, and regulator.
Complex requirements.Clear actions.
The FCA’s Operational Resilience framework, DORA, and the Cyber Security and Resilience Bill all require firms to demonstrate that they have actively identified their risks, put controls in place, and can evidence that they are managing them over time. What regulators want to see isn’t a policy document, it is proof.
We take your specific compliance requirements, make them easier to understand, and map them directly to the controls, evidence, and actions you need. This gives your IT team a clear plan to execute, your board a picture they can understand, and your auditors exactly what they’re looking for.
The first step is the hardest.We make it straightforward.
Our process is designed to create as little disruption as possible. We work around your team’s availability, ask for only what we need, and move at a pace that suits your organisation. From your first conversation with us to delivery of your roadmap, everything is clear and focused on giving you something you can act on immediately.
The assessment includes:
- A structured seven-step process from initial scoping to findings presentation
- Security baseline reviews across IT, cloud, identity, endpoints, and third-party risk
- Findings classified by priority and mapped to 30-day, 90-day, and 12-month action timelines
- An executive summary, a detailed technical report, and a practical remediation roadmap
- A full debrief and presentation with your IT and leadership team